Privacy Policy

Effective Date: July 2, 2026

XR Medical Imaging ("our") respects your privacy and is committed to protecting your personal and medical information. This Privacy Policy explains how the company collects, uses, shares, and safeguards information when you use the website, applications, or virtual reality medical imaging platform (collectively, "Services").

1. Information XR Medical Imaging Collects

Personal Information

XR Medical Imaging may collect information you provide voluntarily, including:

  • Name
  • Email address
  • Organization or institution
  • Contact details

Medical and Imaging Data

Our platform may process medical imaging data such as DICOM files. This data may include patient identifiers or health-related information. XR Medical Imaging does not claim ownership of this data. You are responsible for obtaining any required consents before uploading such data.

Usage Data

XR Medical Imaging automatically collects information when you interact with our Services, including:

  • Hardware information
  • IP address
  • Interaction data within immersive environments

2. How XR Medical Imaging Uses Your Information

XR Medical Imaging use collected information to:

  • Provide, maintain, and improve our Services
  • Enable immersive visualization and interaction within VR environments
  • Communicate updates, support, and product announcements
  • Ensure security and prevent fraud or misuse
  • Analyze usage trends and enhance user experience
  • Comply with applicable laws and regulations

3. Data Security

XR Medical Imaging implemented comprehensive administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction. Implementations are updated to maintain security requirements.

  • Encryption in Transit: All data is transmitted using HTTPS secured by TLS encryption.
  • Encryption at Rest: Sensitive data is encrypted where applicable.
  • Access Controls: Role-based access with least-privilege principles.
  • Secure Infrastructure: Firewalls, monitoring systems, and hardened environments.
  • Monitoring: Logging and auditing to detect suspicious activity.

4. Data Sharing and Disclosure

XR Medical Imaging does not sell, rent, or trade personal or medical data.

  • With Consent: Shared only with your explicit authorization
  • Safety & Rights: To protect users, systems, or legal rights

5. HIPAA and Medical Compliance

XR Medical Imaging is designed to support compliance with healthcare regulations such as HIPAA. However, use of the Services does not by itself guarantee compliance. Users are responsible for ensuring proper handling of protected health information (PHI).

6. Data Retention

XR Medical Imaging is designed with a privacy-first, minimal-retention architecture.

  • Medical Data: Retained to a storage location specified by the user.
  • Backup User-Controlled Storage: Optional HIPAA-compliant storage solutions
  • Account Data: Retained as necessary for operations and legal compliance
  • User Deletion: Data can be deleted upon user action

7. Third-Party Services

Our Services integrate with third-party providers such as Helcim for payment processing. These providers maintain their own privacy policies:
Helcim Privacy Policy

8. Your Privacy Rights (GDPR & CCPA)

Depending on your jurisdiction, including the European Economic Area (GDPR) and California (CCPA/CPRA), you may have the following rights:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to request deletion of your data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to opt-out of data sale (XR Medical Imaging does not sell data)
  • Right to non-discrimination for exercising your rights

To exercise these rights, contact XR Medical Imaging using the details below. XR Medical Imaging will respond in accordance with applicable laws.

9. Virtual Reality (VR) and Immersive Data

Our Services may collect and process data generated through virtual or augmented reality environments. This may include spatial positioning, movement, interaction patterns, and device telemetry.

  • Used solely to enable immersive functionality and improve experience
  • Not used for biometric identification
  • Not sold or shared without consent

10. Medical Disclaimer

XR Medical Imaging is currently intended for visualization, research, educational, and informational purposes only. The platform has been designed with medical device development principles in mind, including consideration of regulatory processes and quality standards. XR Medical Imaging is actively in the process of pursuing U.S. Food and Drug Administration (FDA) clearance or approval.


Always consult a qualified healthcare professional for medical advice.


Any use of XR Medical Imaging in a clinical or healthcare setting is at the sole discretion and responsibility of the user or institution.

11. Changes to This Policy

XR Medical Imaging may update this Privacy Policy periodically. Continued use of the Services constitutes acceptance of any updates.

12. Contact

XR Medical Imaging
Email: support@xrmedicalimaging.com